Top Maid Agencies Singapore: Find Your Perfect Helper

Hiring a helper in Singapore can be a daunting task, especially for first-time employers. Partnering with a reputable maid agency or employment consultancy can make the process seamless and headache-free! But do you know how to spot red flags and work with an agency that is right for your family?   

To start, we like a maid agency that listens to your specific requirements and takes the time to understand your household’s unique dynamics. Our next piece of advice might be surprising to some: A good agency will “grill’ potential employers to make sure you are a good fit for their pool of helpers too! This comprehensive approach can make a significant difference in selecting an agency that will match you with a helper who feels comfortable and delighted to work with your family.

What’s more, your journey does not end with welcoming a helper into your home. A supportive agency will continue to offer guidance and assistance, ensuring a smooth transition and a positive working relationship. They can provide valuable resources and advice on everything from contract terms to cultural adjustments. With the right agency by your side, you and your helper can feel confident and supported every step of the way!

Find A Trusted Maid Agency or Employment Consultancy

Universal Employment Agency Pte Ltd - Your Trusted Partner for Domestic Helpers

Founded in 1986 and still a leading consultancy today, Universal Employment Agency Pte Ltd specialises in placing domestic helpers from the Philippines, Indonesia and Myanmar. With over 10,000 satisfied customers and a wide selection of experienced helpers under their wing, Universal Employment Agency Pte Ltd has made a name for itself as a market leader in niche areas such as newborn and infant care, as well as eldercare.  

The brand’s long-standing experience plays a crucial role in facilitating successful matches, making the process smooth and efficient for both the helper and potential employers. Through Universal Employment Agency Pte Ltd’s extensive network and deep understanding of the industry, they have helped thousands of families by providing unmatched expertise in matching employers with the right helpers, ensuring a high success rate.

Each year, more employers and foreign domestic helpers turn to Universal Employment Agency Pte Ltd through personal referrals—a true testament to their high level of professionalism and service. In fact, they boast one of the industry’s highest retention rates, according to the Ministry of Manpower (MOM), and their reputation is backed by numerous 5-star reviews on Google and Facebook. This is thanks to their comprehensive services such as thorough background checks, detailed interviews, and personalised consultations to ensure a perfect fit for both the employer and the helper.

We like that testimonials speak volumes about their excellent service. Clients consistently praise Universal Employment Agency Pte Ltd for its thorough vetting process, attentive customer service, and the quality of the helpers provided. Many clients have highlighted the agency's dedication to understanding their unique requirements and providing suitable candidates who integrate seamlessly into their households. This sure sets our minds at ease!

Going above and beyond is the norm at Universal Employment Agency Pte Ltd, which is known for its ongoing support even after the placement is made. They offer continuous assistance to both employers and helpers, addressing any concerns and facilitating smooth communication. 

This commitment to aftercare has been a significant factor in their high retention rates and positive client feedback. Employers appreciate the agency's readiness to step in and provide solutions whenever needed, reinforcing the trust and reliability that Universal Employment Agency Pte Ltd has built over the decades. 

Learn more about Universal Employment Agency Pte Ltd and how they can assist you in finding the perfect domestic helper for your home! 

Visit their branch at Lucky Plaza: #01-97, 304 Orchard Road, Singapore 238863. For an appointment, WhatsApp: (+65) 9645 3456. Email: [email protected] for more information. EA License No. 87C4847 

JForce Employment Service - For Expert Elderly Care, Childcare, Housekeeping and Cooking

Are you looking for specialist maid agency in Singapore that caters to your individual needs as a family? JForce Employment Service is a reputable maid agency in Singapore with a decade of experience in the industry. Over the past 10 years, JForce has specialised in recruiting domestic helpers from Indonesia, Myanmar, the Philippines, and Cambodia. The agency ensures that all helpers undergo comprehensive training in various essential areas, including elderly care, childcare, housekeeping, and cooking. 

This commitment to thorough training ensures that the domestic helpers provided by JForce are well-prepared to meet the diverse needs of households in Singapore, making them a trusted choice for families seeking reliable and skilled help. With a strong passion for providing excellent service, Jforce Employment Service strives to meet the unique needs of every household, ensuring that clients receive reliable and skilled domestic assistance tailored to their specific requirements.

For more information, visit www.jforce.com.sg   or to their branches in Boon Keng, Jurong, Ang Mo Kio or Whatsapp +6583108988. You can also email them at [email protected].

Prestige Management Services - For An Employment Agency Familiar with Expat Needs 

For over 20 years, Prestige Management Services has been the go-to maid agency for embassies, consulates, and expat families in Singapore. Their team goes through a meticulous pre-screening process for both potential helpers and employers. This is an ethical green flag we definitely approve of. 

Plus, they have a structured training programme for direct helpers, mainly from the Philippines. This local orientation makes it easier for your domestic helper to adapt, and past clients often rave about this smooth settling-in process. One of their most popular services is handling all the nitty-gritty paperwork for work permits, renewals, and even home leave processing. If you are looking for a hands-free hire, check out this conveniently located agency in Orchard. 

Prestige Management Services 442 Orchard Road, Unit 03-07 Claymore Connect, Singapore 238879. For more information, call: (+65) 6738 2100 or email: [email protected]. 

Nation Employment - Avoid Hidden Fees with Transparent Pricing

If you want an agency that prides itself on fee transparency, then Nation Employment is the agency to partner with. While some industry players might surprise you with hidden fees, Nation Employment offers clear and upfront pricing. You will know exactly what you need to pay for, which builds trust and makes the entire helper hiring process more straightforward. Detailed information on monthly salary ranges—S$570 for Indonesian Migrant Domestic Workers (MDWs) and S$620 for Filipino MDWs—helps employers make better and more informed decisions.

Nation Employment also specialises in matching helpers for niche requirements such as caregiving for the elderly, infants and young children. To ensure that your helper is well-prepared and can hit the ground running, the agency also includes an in-house training program for helpers before they join your household. 

For more information, visit Nation Employment branches in Jurong, Tampines, Toa Payoh and Yishun. Or, call: (+65) 6388 8888. 

JayaMaids -  Specialists in Helpers from Myanmar and Indonesia

If you are looking for a reliable helper from Myanmar or Indonesia, JayaMaids is a long-established employment agency that can make the process a breeze. Their team, comprising consultants Anna and Nadia, have over 19 years of experience in placing domestic workers with families in Singapore. 

Clients love working with Anna, who is known for her cheerful attitude and transparency. She really takes the time to understand what you need and is not pushy at all. Many first-time employers have praised how she guides them through the entire process, making it smooth and stress-free. For quick and efficient service, Nadia at JayaMaids is your go-to. She always has her clients' best interests at heart, and finds you the right helper in a short timeframe. 

Visit JayaMaids’ branches in Hougang, Bedok and Bukit Timah for further enquiries. 

Homekeeper - For A Family-Run Maid Agency

This family-operated business has been a household name in Singapore for over 20 years, and has served over 80,000 families! Whether you need a helper for elderly care, infant care, or housekeeping, Homekeeper has a stringent recruitment process to maintain their extensive database of over 300 potential helper profiles (also called bio-datas) from Indonesia, the Philippines, and Myanmar. Each candidate undergoes rigorous background checks and pre-employment training, and this meticulous approach has earned Homekeeper features in notable publications like "Living in Singapore" by the American Association of Singapore. Plus, their average Google review score of 4.8 speaks volumes about their exceptional service.

Homekeeper always strives to address any issues by offering additional counseling or re-training for their helpers, and processing refunds if needed. With a mission to build long-lasting, meaningful relationships between their customers and their helpers, Homekeeper strives to become your trusted partner for years to come!

Homekeeper offers six conveniently located branches islandwide. For enquiries, call (+65) 9371 9556. 

We Are Caring - For Ethical Helper Recruitment Services

Boasting an international footprint in Hong Kong and Singapore, We Are Caring is a uniquely positioned domestic helper recruitment agency. It is among the world’s first ethical recruitment agencies with the prestigious IRIS certification from the United Nations International Organisation for Migration.

In Singapore, We Are Caring specialises in placing Myanmar and Indonesian helpers with local and expat families. One of their most popular services includes the ability to chat directly with potential helpers before meeting them in person. This feature allows employers to establish a rapport and ensure a good fit even before the interview stage. Additionally, the agency offers home interviews, saving clients the time and inconvenience of commuting. These approaches, along with the brand’s commitment to fair practices, give employers peace of mind when  seeking reliable domestic help.

With a retention rate of 77% and a customer rating of 4.2/5 according to the Ministry of Manpower, We Are Caring has proven results that speak for themselves. Plus, their mobile app and dedicated 7-day support make them a top choice!

We Are Caring 61 Killiney Rd, Level 2, Singapore 239522. For enquiries, call (+65) 3163 4636 or email: [email protected]. 

Taj Employment Agency - A Women-Led Maid Agency For Domestic Helpers from India

Founded by female entrepreneur Mumtaj, who named the agency after herself to showcase her commitment to offering top-notch services, Taj Employment Agency has built a strong reputation for providing employment solutions to families and businesses seeking workers from India. 

Ideally located in Little India, one of their most popular services is the placement of highly trained and reliable domestic helpers who excel in caregiving, housekeeping, and other essential household duties. Their stringent recruitment process ensures that every helper is thoroughly vetted and trained, making sure they are well-prepared to meet the unique needs of each family.

We like that Taj Employment Agency believes in helping employers empower their domestic workers, who leave their home countries to make dreams come true for their families and communities. Employers can play a key role in enriching these workers' lives by working with Taj Employment Agency to introduce upskilling opportunities, such as Sewing and English language literacy, adding value to their helpers’ confidence and morale. 

Taj Employment Agency 2 Serangoon Road, Tekka Place, #B1-25, Singapore 218277. For more information, call (+65) 6334 1055.  

Helper Express - For Unlimited Helper Changes Within 6 Months

Helper Express has made a name for itself by offering certified helpers who excel in elderly care, childcare, and housekeeping. Their rigorous two-month training program covers essential skills such as basic first aid, assisted living tasks, and cooking. With a high retention rate according to the Ministry of Manpower, Helper Express also offers unlimited change of helpers within the first six months and a 100% refund on agency fees if you are not fully satisfied with your domestic helper. 

This offers flexibility for families, especially those with elderly family members who might find it harder to adapt to having a stranger in the home. Many clients have praised Helper Express’ team members for making the hiring process quick and hassle-free. With over 80,000 satisfied clients and a commitment to quality care, Helper Express is your affordable choice for hiring a trusted domestic helper. 

Helper Express 400 Balestier Road, #02-06, Balestier Plaza Singapore 329802. For enquiries,  call: (+65) 6980 8886 or email: [email protected].  

*This article contains some paid partnership content.